REFUND POLICY

If airfare is purchased on the Internet, the fares are immediately non-refundable.  The first deposit from the customer is used for the purchase of air tickets.  The first deposit, or any part of the trip cost attributable to the airfare, is not refundable from EBT.

If airfare is purchased on a group ticket basis, the fares are refundable until the date specified as non-refundable by the airline.  The first deposit from the customer is used for the purchase of air tickets.  The first deposit, or any part of the trip cost attributable to the airfare, shall be refundable from EBT until the date the airline deems the tickets are non-refundable.

OTHER TRIP COSTS

EBT shall refund all other trip costs for cancellations made prior to ninety (90) days of the trip’s departure. There shall be no refunds for any cancellations made within ninety (90) days of the day of the trip’s departure.

RESPONSIBILITY

European Backroads Tours, Inc., with its officers and staff, act only as agents for the various companies whose accommodations are utilized.  They assume no responsibility or liability in connection with the services of any train, vessel, carriage, automobile, airplane or other conveyance that will be used either wholly or in part.  Neither will they be responsible for any act, error, omission, or any injury, loss, accident, or any delay that may be occasioned by reason of defect in any vehicle or through neglect or default of any company or persons engaged in the conveying of passengers. 

The tour directors accept no responsibility for losses or additional expenses due to delays or changes in train, steamer, airplane services or that of any other conveyance, sickness, accident, weather, strikes, war, quarantine or other causes and all such losses or expenses must be borne by the passenger. The tour operators reserve the right to modify the itinerary where deemed necessary or caused by changes in air schedules or hotels.

The airlines and/or other transportation companies concerned are not to be held responsible for any act, omission or event during the time passengers are not aboard their plane or conveyance.  The passage contract in use by the airlines concerned, when issued, shall constitute the sole contract between the airlines and purchaser of tours and/or the passenger.

The customer of this tour understands that he or she will have considerable time to tour on his or her own, without the supervision of the tour operator.  Indeed, the customer understands that this independent exploration time is at the heart of the tour operator’s travel philosophy.  As such, the customer, and his or her legal representatives, agree to hold harmless the tour operator for any injuries or loss which may occur during this exploration not in the presence of the tour operator.

 TRAVEL INSURANCE

I STRONGLY ADVISE PURCHASING TRAVEL INSURANCE.  You can get a quote on www.insuremytrip.com.  You can get a quote from TravelSafe on their website, www.travelsafe.com or call them at 1-888-885-7233.  Some people have purchased travel insurance through AAA. PLEASE MAKE SURE YOU PURCHASE PRE-EXISTING HEALTH CONDITION COVERAGE IF YOU HAVE SUCH CONDITIONS.  IF YOU PURCHASE YOUR INSURANCE WITHIN A 2 WEEK PERIOD OF YOUR FIRST DEPOSIT, YOUR PRE-EXISTING CONDITIONS ARE WAIVED.  IF YOU NEED HELP ON THIS SUBJECT, PLEASE CALL ME.